Online Consultations

Online consultations offer the convenience of a veterinary consultation without the hassle of leaving the house, for a small fee of $30.

At The Wild Vet, we have developed online consultations for exotic pets to assist owners in resolving husbandry issues before they impact on your pet’s health.

The most common reason exotic pets present to veterinary clinics is due to husbandry-related issues, and in most cases it is because they have been purchased with little to no accompanying information about their care.

A face-to-face consultation is always recommended over an online consultation so that we can perform a thorough physical examination at the same time. However, if you are confident your pet is healthy, if you cannot get to a vet, or if you would simply like some questions answered, an online consult is a quick and inexpensive solution.

While online consultations are not designed for sick animals (these need to be seen in person so that the patient can be examined and assessed), they are a great resource for new and prospective pet owners to ensure that their animal’s specific requirements are being met.

An online consultation may be useful for a variety of situations, including:

Assistance with the set-up of heating and lighting in new enclosures

When something just ‘isn’t quite right’ with your new pet

If you are unsure if your pet should be seen by a vet

If your pet’s behaviour is normal

Advice on new pets, and which species may suit your lifestyle

Nutritional and behaviour advice

Species-specific advice

New aquarium set-ups and maintenance

Upon booking your online consultation, we will be in touch to tailor a plan to your specific needs. Whether you have a problem that needs addressing, or are in need of some professional advice about caring for your pet, we are here to help.

In order to assess your pet properly, we will email you a species-specific questionnaire and request photos of your pet and their enclosure.

Disclaimer: NSW legislation prohibits prescription medications being dispensed or prescribed without an in-person consultation.

  • Reptiles
  • Birds
  • Dogs & Cats
  • Rabbits
  • Guinea pigs
  • Ferrets
  • Rats & Mice
  • Fish

The online services we offer include:

  • Setting up new tanks and enclosures
  • Husbandry advice
  • Expert advice on a variety of illnesses and diseases
  • Comprehensive diagnostic and treatment plan
  • Thorough assessment of health and husbandry through the completion of a questionnaire

After purchasing an online consultation, we may request additional information in the form of photographs or a video chat. This is included in the online consultation price and assists us in diagnosing your pet’s illness.

If a consultation is recommended in person, 50% of the online consultation fee will be deducted from the consultation fee at time of payment.

Book an online consultation here